Ill tell you what he said that made me return my $400+ car radio and go somewhere else.

A few years ago my dad got me a nice car radio for Christmas! I was super stoked as I just had a very plain jane one that did not have Bluetooth which was huge for me as I drive a lot and love to listen to my music when I drive.

I get it for Christmas and call to make an install appointment and am told they only do first come first serve. Ok no problem, except I worked 830–6 pm Mon-Fri meaning I could only accomplish this on Saturday.

So I wait a couple of weeks in hope that the rush will die down and can get in first thing in the morning. So I go in on a Saturday before they open and of course, they open the other door first… w/e. Tell the guy I want to have my car radio installed and am told they are already booked for the day with remote install. I ask what can be done with my schedule and am told they are short-staffed. This is the moment he told me what he never should have.

“Its none of your business ”

Umm, I am the customer it is in fact my business as I am trying to get a radio installed since that is what we paid for. They could have told me someone was sick, someone quit, they fucked up the schedule, any excuse. Instead, they pretty much told me to flat out that I don’t matter to them. That their remote start installs were more important.

I would have taken any excuse but they wanted to make it clear I was not important. So at that moment, I told them to take it all back, refund my dad’s money and we went 2 blocks down and got a similar radio installed the same day at a much friendlier place. They sell much more than car radios and I have not been back since! Treat your customers with respect, we just want to try and make sense of shitty situations.

PS who does installs without letting them take appointments. FFS.

Edit: wow! close to 600 upvotes, that's insane! <3