Working in retail I’ve encountered all types of customers, I’m quite outspoken so I’ve had my fair share of bad customers. I’m going to share my most recent experience which was yesterday, and this wasn’t a Karen but a “Ken” (The name I use for a male that acts like a Karen).

With Corona active, the law is that Masks are mandatory in all stores unless of course, the person has a severe medical condition. We have a fair share of people that come in just covering their mouth, with their noses fully exposed. When I see them I kinda tell them “Hi how are you, please make sure your mask is covering your nose”

Anyways Ken comes to my cash with his nose exposed, and I kindly remind him about covering his nose. He proceeds to tell me “I can’t breathe and I have asthma”. I responded “Alright if that is the case, it’s common courtesy to use the self check out” and then he yells at me “I DON’T HAVE CORONA”. The whole time I’m cashing him out he starts yelling “I can’t breathe properly under this mask” and he doesn’t stop. Finally, I’ve had enough and I have a long line up and each customer is wearing a mask properly and I point that out and I tell him “do you see all these people you think they are wearing a mask for enjoyment? every one has breathing issues it restricts everyone’s breathing, but they still wear it because it’s the law and they are being considerate of your health, the least you can do is show them the same consideration instead of behaving so entitled” He then changes the subject and says “I’ve seen employees many times without any masks, I’ve even seen you without a mask and I have proof you’re lucky I haven’t posted this on social media” and I’m like “Why, who’s stopping you? post away post everything on social media” and he repeats the same thing and I’m like “clearly this is so important to you even though you can’t seem to comprehend how to wear a mask properly so post away no one is stopping you, in fact, I’m encouraging you”.

Then he is left speechless and he’s like “Well you have your self a great day” and he leaves and I hear him say “Fucking people”.

I mean I agree I went on a bit too much, but I’ve had enough of these fraudsters. that try to pretend they have a medical condition that exempts them from a mask, that is why I made a point to him by showing him all the people in my line. I know he was lying because people who truly have these medical conditions don’t act defensive, they let us know and it’s over also the fact that he still had a mask just his nose was exposed. However, this guy kept going on and on about how he has difficulty breathing repeating the same thing so many times. That’s when I knew because we all are suffering, sometimes it gets really bad during hot temperatures that I feel light-headed. So it’s like don’t give me that bullshit when we all are suffering from insufficient air to breathe.

Thank you for everyone that has commented and upvoted my post! I just want to make one thing clear, I’m in no way dismissing people with medical conditions. I understand there are many conditions out there that prevent people from wearing masks. My entire take on it is, let the staff know we will understand and also it’s courtesy to use self check out. With the guy I had he was acting very defensive just for being advised that he should be using self checkout. That’s my problem It’s basically saying “I can’t wear a mask due to medical condition but you have to serve me regardless”. It’s that entitled attitude it’s saying that he doesn’t give a shit that he’s exposing him self. We have customers who have medical conditions but they are very aware of their surroundings and use self check out of respect and don’t get too close to others. That is why I have a strong doubt the guy actually had something because of his poor attitude.