I was at Best Buy a number of years ago. I heard two people talking about a computer they were looking at and they had some questions. So I politely introduced myself and asked if I could help. Got them squared away and then went on about my business.

Then someone started clearing their throat. I didn’t think anything of it because I was engrossed in what I was doing. Finally, I heard an exasperated sigh and a rude tap on my shoulder. I turn around and look down to see a clearly angry lady standing there.

I turned to her:

Me: Ummm… yes?

Karen: sigh… hello, I need help with a cell phone.

Me: ok…

Karen: well, are you going to help me?

Me: Mam, I don’t work here…

Karen: Look, I know this isn’t your dept. but I waited patiently while you helped that couple for 20 min, and I know you are just a lowly peon, but you could at least get me some help.

Me: Look lady, I don’t work here.

Karen: That’s it, I am going to have your job!

And she stomped off. I shrugged it off and didn’t think about her again.

5 min later she comes back with another guy.

Karen: I want this person disciplined. He was disrespectful, rude, and refused to help me.

Best Buy Guy: Mam, he doesn’t work here.

That’s when I had an epiphany. I look down and realized I was wearing khaki pants and a blue polo shirt.

Karen: Good! I told you I would have your job!

Best Buy Guy: No mam, I can’t fire him, he is not an employee, see, I have the logo <points to his shirt> and he doesn’t <points at my shirt> now how may *I* help you.

Karen: Oh this is ridiculous, you stupid bastards are just sticking together. I am writing corporate to complain and I am NEVER coming to this Radio Shack again!!

Best Buy dude and I look at each other and in almost unison say: “Ok then” and watch her storm off.