Implement a comprehensive AI chatbot! 10/10 times I prefer getting quick answers from a chatbot rather than stopping by the leasing office, making a phone call, or waiting way too long for an email response. Not to mention, I’m more likely to schedule an initial tour with an apartment if I can do so on my own by quickly engaging with the chatbot on their website. And I’m not the only person to feel this way—62% of customers would rather interact with a chatbot instantly than wait 15 minutes for a human agent.