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Disclaimer: I work at Facebook and my opinion is solely my own.

Short answer: No.

What is there to be embarrassed about? I assume you’re talking about problems related to privacy and security, like Cambridge Analytics; mishandling misinformation and fake news in 2016; or failure to gain traction on new products, like Lasso?

Yes, these are all blunders for the company. But just like in life, your reaction and your takeaways is more important than the failure itself. Ignoring your shortcoming and trying to forget it means you won’t learn from your failures and you’re bound to repeat them. Failures are failures, whether they’re embarrassing or not. Facebook takes failures seriously and will do whatever it takes to prevent them from happening again in the future.

In addition, failures of others isn’t necessarily a failure on you. The question is how tied is your identity to the company you work at. This varies person to person. What if I asked you how embarrassed are you if your city did something embarrassing? How about your state or province? How about your country?

Another question is how involved were you in these “embarrassing” moments? If you were barely involved and didn’t even know about it until it broke out on CNN, then should you really be that embarrassed? Sure, it’s about your company, but the company is 45,000+ people. Should this mistake of a single person, team or organization define how every single person in the entire company feels? I don’t think so.

I’m proud to work at Facebook. Internally, you have insight to the amazing things that everybody is working on and you get to see the thought process and decision making in real-time. Facebook wants to be a force for good in the world; which is also why we changed our branding, approach to marketing and even our company mission: Give people the power to build community and bring the world closer together.

The public perception is heavily dependent on media outlets. Media companies seem to gain more views and clicks by having negative sentiment headlines which paint a bad picture about Facebook and usually leaves out crucial details. Inside Facebook, it’s different because you see the full picture. It might not be positive all the time, but with all this information you’re able to form your own opinions. For outsiders, you have limited information and your opinion is strongly influenced by media outlets.

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