Every Indian Have Paytm in their Mobile , if he use online Banking Services, Here I am not Introduce Paytm. 100 Million+ Indians are Using Paytm, Paytm Have Many Business Lessons To Learn. Lets's Start.
-Provide Multiple Services To Customers.
Paytm Have Many Sevices Such as Recharge, Money Transfer, Shopping , Insurance, Credit Card Payments , Flight Ticket, Train Ticket , Bus Tickets , Movie Tickets and Much More.
Can You Provide Multiple Services to Your Customers Through Your Startup ?
-Reward The Customer.
If you Reward your Customer than Customer Become Loyal with you. Paytm Reward The Customer For Using Services.They Give Cashbacks, Vouchers and Valuable Perks to Their Customers.
-Provide Choice To Customers
Payment Options Such as Wallet, UPI , Debit Cards and Postpaid. They Provide Choice for Customers.Either He use or nor. This depend On Customer How he Pay the Businesses.
Customer First-
If the Customer Happy , they again use their Service , But if he not satisfy they cannot use service in Future. Paytm also knows this, So they Setup 24*7 Customer Support, any problem use Customer Support , They quick resolve query as soon as possible.
KEEP THE CUSTOMER HAPPY AND SATISFIED.
FINANCIAL HELP-
This Point is For Paytm Clients means who use their Business Portal. They Help their Clients With Business Loan at Vey Low Interest Rate.
Business Lessons — Always stand with your Partner, Franchise or client who is your Business Wall.
Always Consistent and Passionate-
In the Starting Days Paytm does not get much attention till 5 years but when Demonetisation occur Than The Days of Paytm Is changed. Paytm founder VIJAY SHEKHAR SHARMA always Consistent and Passionate with their Work. So They Are The Billionare and Paytm is Listed in Unicorn Club.
Summary Of Business Lessons from Paytm-
- Provide the Multiple Services to customer.
- Reward The Customer.
- Provide Choice To Customers .
- Always Satisfied Your Customer.
- Financial Help your Client.
- Always Consistent and Passionate
Top Four Points Related to Customer , now #Samjhjao. Business and Customer Both linked to Each-other but Businesses Running from Customers.😉😉
