ISO 9001:2015 Certification is looked after by ISO, International Organisation for Standardisation. A policy is a formal statement of management, closely tied to business and marketing plans and customer requirements. The policy is understood & followed at all levels and by all employees. Every employee needs to have logical objectives to work in this direction.You need to create systems for determining customer requirements and communicating with customers regarding product information, inquiries, contracts, orders, feedback and complaints.

ISO 9001 : 2015 is maintained by ISO, the International Organisation for Standardisation and managed by accreditation and certification bodies. Marketing departments take advantage of public confusion & ignorance about ISO 9001.Excellent goods and services declare its ISO 9000:2015 status. Most of the consumers think that ISO 9000 is the same as ISO 9001 Certification. Some of the requirements of ISO 9001 (which is one of the standards of the ISO 9000 class) which include :

• A set of procedures that encompass all the major business processes.
• Reviewing individual processes and quality systems regularly for effectiveness.
• Keeping adequate records.
• Where necessary, check production for defects with appropriate and corrective action.