It happened 3 days ago on 25th of December 2019. I was at Mumbai Airport for my flight to my hometown, Kanpur, departing at 10.30 AM. Due to extreme fog in Kanpur, the flight was delayed. Finally around 12 noon , SpiceJet announced that the flight is canceled because Kanpur Airport has been shut down.

An airline staff announced to the passengers that they'd book us for the next day's flight. There was a lady aged around 65. She was alone and she reached out to me for help. I assured her that I'd help her in getting a new ticket. She wasn't aware of various flight procedures and was extremely worried and confused.

We went to counter number 45 and from there, took a lift to the luggage area. We both got our luggage and started proceeding towards the ticket counter. Mumbai International Airport is huge. SpiceJet departs from the International Terminal. I carried her luggage all the way across the floors of the Airport. I assured her that I'd do all it takes to help her.

Finally, we both got our tickets done. She thanked me. I asked her how she'd go home. Her son had gone to Bangkok after leaving her at the Airport thinking that she'd be back to Kanpur with her scheduled flight. Obviously he missed the idea that the flight could have been canceled.

We came out of the Airport and I was trying to book a cab for her. She told me that she has spoken to her son and he will send the car. As we were waiting for the car, she was thanking me multiple times for helping her navigate across the Airport, handling her luggage and getting her the new tickets. I told her that she was very much like my mother.

Anyway, while waiting for her car to come, she asked me what I do. I told her about my Enterprise Technology Startup. Immediately she told me that her son was the CEO of a large Financial Services company. I was surprised because it is an extremely large listed organization and we were anyway planning to reach out to them (to sell our solution) and here is the mother of the CEO standing in front of me.

She took my contact number and shared her and told me that she'll call me as soon as her son is back from his Bangkok trip. She in fact gave me the lunchbox that she was carrying and then also dropped me half way to my home in her son's car (Mercedes Benz).

Instant Karma?