I worked in a hospital as a “floating” nurse assistant (I went from floor to floor wherever they needed me). One shift I was working in the emergency department and close to shift change I was asked to transport a very young patient and his mom up to a pediatric floor. (Close to shift change is not the best time to transfer patients to a floor because the floor staff is trying to finish up the shift and prepare for the transition to the next shift, but this is what I was told needed to be done and my position did not let me question much, especially this). When I got up to the floor one of the nurses, “X,” looked at me and the patient and his mom and rudely said something about “I don’t believe you brought THEM up NOW!”. I did not respond and took them into their assigned room. The mom looked at me and asked if she was always that rude. I apologized to the mom, made them as comfortable as possible, handed them off, and left. Fast forward 1 week. I am assigned to that same pediatric floor. I walk in at the start of my shift and smile at all of the staff and say “Hi! I’m your assistant tonight!” They all glance up and smile at me including “X” who recognized me as the person she was incredibly rude to the previous week and her face fell. I had the power to make or break her night. They depended on me to help hold the floor together. I NEVER did anything to put anyone in danger, and completed my shift professionally and in the same manner as any other shift I worked. And I left with a BIG SMILE! (Karma is lovely :) )